TERMS & CONDITIONS

Returns

All website orders Sales are final. If you are unfamiliar with the products you are interested in, please contact us with any questions or concerns at sohoartmaterials@hotmail.com / 718-628-3870

Payment and Gift Certificate/Store Credit

Our web shop is only able to process credit and debit card payments. If you have a Soho Art Materials gift certificate or store credit you would like to redeem, please call our Manhattan location at 212.431.3938 Mon - Fri between 10am-6pm or email sohoartmaterials@hotmail.com for assistance. We apologize for the inconvenience.

Shipping

We ship UPS and/or USPS requiring “signature confirmation” upon receipt of package(s). Most ready made items will ship within 2 business days depending on stock availability. Stretchers and stretched canvases may take up to 1 week to ship.
Any package(s) lost or damaged in transit must be reported to the shipper directly.

Privacy Policy

All information collected by us, from you the customer, is for the use of your transaction only and not shared with third parties.